![]() ![]() ![]() See also Lean6 toolkit.ģP Model of TQM: focuses on three pillars to raise the quality level: (1) People: satisfying internal and external customers, the employees and consumers (2) Product: meeting specifications and expectations (3) Process: must be capable and continuously improving.ģD – Dirt, Danger, Defect: causes malfunction in a product or system or deviations from the acceptable standard.ģL – 3 Losses: (1) waste, (2) strain, (3) variability they are called “3M” in Japan.ģM – Muda, Muri, Mura: the Japanese terms for waste, strain and variability, equivalent to the 3L.ĤM/6M/10M Fishbone Categories: (1) Man, people (2) Machine (3) Material (4) Method (5) Management (6) Milieu or environment (7) Metrics (8) Mindpower (9) Money (10) Miscellaneous.ĥS: Process and system to achieve and maintain a safe, clean, and efficient work place: (1) Sort/Seiri: put things in order and remove what is not required (2) Straighten/Seiton: arrange systematically so things can be found when needed (3) Shine/Seiso: clean up from floor to ceiling, remove dirt and dust, and fix or replace broken items (4) Standardize/Seiketsu: mark locations, attach labels, install signs, implement checklists and procedures (5) Sustain/Shitsuke: teach people and make them commit to the process, audit regularly, guide and give feedback. ![]() See also Lean6 toolkit.Ģ Sample t Test: tests the hypothesis that the means of two samples are being equal. 1 Sample Sign Test: use to estimate the population median and compare it to a target or reference value it tests the probability of a sample median to be equal to the hypothesized value: Ho: m1=m2=m3=m4 (null hypothesis), Ha: 1+ is different (alternate hypothesis). ![]()
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